General terms and conditions of business

1. travel registration , confirmation voucher

1.1 With his registration the customer journey IKV GbR offers the conclusion of the travel contract on the basis of the travel and based on these general terms and conditions to be binding . The travel contract is concluded with the adoption by IKV GbR , informs you of the IKV GbR in writing or by e-mail directly or through your travel agent . Any divergences between the content of the confirmation of the contents of the application , so there is a new listing , is bound to the IKV GbR for a period of 14 days . The contract is with the contents of the new offer , if the customer within this period expressly or impliedly , z . B. by payment of the deposit , accepts .

1.2 The application made by the applicant for all participants listed in the application, shall be liable for their contractual obligation for the applicant as for his own obligations, insofar as he has assumed this obligation by express and separate declaration.

1.3 Travel intermediaries (eg. ie travel agencies) and service providers (eg. as hotels, transport companies) are not authorized by IKV GbR to enter into agreements, provide information or make assurances that amend the agreed content of the travel contract, on the contractually agreed go benefits of IKV GbR or in contradiction to the travel advertisement.

1.4 The customer has IKV GbR please inform when the necessary travel documents (eg. as ticket, voucher) is not within the IKV GbR specified period or replaced if the documents and tickets misrepresentation, as with respect to the data of the customer (eg name, address, date of birth) contain.

2. Payment

2.1 Upon receipt of the confirmation that protects all customer deposits, a deposit of 20% of the price, which will be deducted from the tour price to pay due and within 7 days after the invoice date, as stated in the travel confirmation. The final payment of the travel price has to be paid without being asked three weeks before departure due and the customer, if it is established that the journey is carried out.

2.2 If due payments on the tour price by the customer, despite a reminder and a reasonable deadline for payment not or not done in time, so IKV GbR is entitled to withdraw from the contract and to charge the customer in accordance with Section 5.1 Rücktrittstkosten.

2.3 For the customer's payment in debit order procedure for direct debits is essential that the customer his bank account and his address opposite IKV GbR calls and gives his consent to the collection procedure. The arrival and final payments are then according to their maturities, debited.

2.4 If the customer chooses to pay by credit card, so he issued when booking travel with the debit authorization for his credit card account. The overdue debt discount of 1.5% on Master and VISA as well as 3% when paying with American Express is borne by the customer. If there is a chargeback for reasons for which the customer is responsible for, and is a payment not cashed in due time, the customer is in default and IKV GbR is entitled to damage incurred as default damages in account. The arrival and final payments on the travel price are also card fees according to their maturities, debited. For payments by direct debit, or transfers, cash payments, there will be no transaction money.

2.5 Withdrawal compensations in case of cancellation or change fees are due immediately after receipt of an invoice.

3 Services , changes in the travel description prior to closing

The nature and extent of the services contracted by IKV GbR will emerge from the current terms of reference of the journey on the Internet . With regard to the travel itself IKV GbR expressly reserves the right to declare for objectively justified, substantial and unforeseeable reasons before contract conclusion a change in the tender , of which the customer will be informed of course before booking .

4. Service and price changes after the contract , the customer's rights

4.1 After conclusion of the contract necessary changes essential travel services that are not caused by IKV GbR bad faith are only permitted if the changes are not substantial and do not affect the overall character of the booked tour . IKV GbR will inform the customer of any changes immediately informed .

5. Cancellation by the customer , rebooking , substitute passenger entry

5.1 The customer can withdraw at any time prior to departure of the tour. The receipt of the cancellation notice by IKV GbR. It is recommended to declare the withdrawal in writing
cancellation fees.

Up to the 40th day before departure 25%
from 40th to 30th day before departure 30%
from 29 to 21 days prior to departure 40%
from the 20th to the 10th day prior to departure 50%
From 9 days before departure 75%
from failure to travel 90%

It is the customer free to prove that IKV GbR is not at all or only emerged in a significantly lesser extent than the calculated damage packages. IKV GbR reserves the right to demand higher, concrete compensation instead of the above packages and in this case the demanded compensation by taking the saved expenses and possible other use of the travel service quantify and prove.

5.2 The customer may designate the tour operator to the beginning of the journey, a replacement person who enters in his place in the travel contract. IKV GbR can object to the admission of this person, if they do not meet the special travel requirements or their participation laws or administrative orders. The entering into the contract and substitute the original customer liable to IKV GbR and severally liable for the travel price and all through the entry of the third additional costs.

6. Unused capacity

6.1 If the travel participant individual travel services , the IKV GbR has offered properly . Due to early departure, illness or for other reasons that are responsible for them , not to claim , so there is no right to a partial refund of the tour price

7. Cancellation of the tour operator for failure to achieve the minimum number of participants

7.1 IKV GbR may withdraw because of failure to achieve the minimum number of participants from the contract and cancel the trip when he estimates the minimum number of participants in each tour description . A resignation shall be submitted not later than three weeks before the agreed start of the journey to the customer . Advance payments on the travel price will be refunded to the customer immediately .

8. Termination of the tour operator for breach of contract of travelers

IKV GbR can cancel the contract without notice if the customer persistently disturbs despite an appropriate warning of the tour operator , or if it violates the contract to such an extent that a continuation of the contract is unreasonable with him up to the agreed termination or the expiry of a notice period , or if the customer behaves contrary to the contract otherwise strong . Any additional costs for return transport are borne by the jammer itself . The tour operator does not have to pass on to customers any refunds of achievers .

9. Termination due to force majeure

If the trip or the commencement of travel due to unforeseeable when concluding the contract of force majeure considerably more difficult , endangered or impaired , then both the tour operator and the travel participants terminate the contract . The legal consequences arising from § 651j BGB and § 651e para . 3 sentence 1 and 2 , Abs.4 S.1 BGB . After that, the tour operator can demand reasonable compensation for services rendered or still to be provided travel services . IKV GbR is obliged to take the necessary measures , in particular , if the contract includes return transportation , return transportation to travel participants . The additional costs for return transport shall be borne by the parties one half each . Moreover, the additional costs are the participants travel to the load .

10. Obligations of the Customer

10.1 Notice of defects : The customer must notify any defects immediately and to remedy to consult within a reasonable period . This can be done against the local representative or below the level in the travel documents address . Under If the customer culpably fail to report a defect that occurs as a reduction of the price is not one. The tour operator can refuse this remedy if it requires a disproportionate effort. Remedy he can do in the way that it provides an equal or higher value replacement performance .

10.2 Each traveler is responsible for his timely appearance at the departure itself . This is especially true for self- booked flights or own arrival. At airports , at least 90 minutes for the security control and the switch - check-in schedule .

11. Liability , Limitation of Liability

11.1 The contractual liability of the tour operator for damages other than bodily injury is limited per customer and travel to the amount of three times the tour price if damage to the traveler was caused neither intentionally nor by gross negligence or if the tour operator for the loss or damage incurred solely is responsible for the fault of a service provider.
11.2 for all against the tour operator shall be claims for damages from tort that are not based on intent or gross negligence , liability for damages to the amount of three times the tour price per traveler and travel is restricted .
11.3 the limitations of liability of 11.1 and 11.2 shall not apply to claims under the Montreal Convention for the loss of luggage or claims. Ad deadlines , the absence of claims, limitation , prohibition of assignment

12. Display deadlines , the absence of claims, limitation , prohibition of assignment

12.1 Claims for non-contractual provision of the trip must be made by the client within one month after the contractual end of the journey towards IKV GbR submitted at the address mentioned below. After this period, the customer can only assert claims in so far as he has been prevented without fault from complying with the deadline. The day of the trip end shall not be counted in calculating the month period; the period begins on the day following the date of contractual travel end. Damage to baggage, delays in the luggage or loss of luggage in connection with flights are independent of display for the recovery of damages under international agreements within 7 days for lost luggage and within 21 days for baggage delay after delivery of the baggage, is being recommended, immediately left the airport, the loss to raise and damage reported to the responsible airline.

12.2 Claims of the traveler according to §§ 651c to 651f BGB expire beiSach- and financial losses in a year, if the damage of the customer neither to gross negligence breach of duty of the organizer still based on an intentional or grossly negligent breach of duty by a vicarious agent or a representative of the organizer. The period begins with the day following the date of contractual travel end. Pending between the traveler and the tour operator negotiating the claim or the circumstances giving rise to the claim, the limitation period is suspended until the traveler or the Tour Operator refuses to continue the negotiations. The limitation period shall expire no earlier than a 3 months after the suspension ends. Tort claims are subject to the statutory limitation period.

12.3 The assignment of claims against the tour operator is excluded. This is not family.

12.4 Your travel agent acts only as an intermediary in the conclusion of the travel contract. It is not authorized to accept to accept the registration of guarantee and compensation claims by travelers to travel end.

13. Passport and visa requirements , health regulations

13.1 The customer is responsible for compliance with all important for the implementation of travel rules and the existence of prescribed vaccinations themselves. All disadvantages resulting from the failure to comply with such regulations - such as the payment of withdrawal compensation - go, at its own expense, except the tour operator has its notification obligations not indebted or poorly met. In particular, customs and currency regulations in foreign countries must be observed.

13.2 The traveler is responsible for obtaining and carrying the necessary travel documents and must themselves ensure that your passport or identity card, a sufficient validity has. The passport should be usually at least 6 months of the date of return should be valid. Citizens of non-EU states the responsible consulate gives information. The buyer is responsible for compliance with all important for the implementation of travel rules and the existence of any relevant documents (zBVisa) responsible.

14. Data protection

14.1. A disclosure of their personal data to unauthorized third parties.

15. Application of German law

15.1 In all contractual and legal relationship between the customer and the tour operator shall be governed exclusively by German law. If the customer is a merchant or legal person under private or public law or a person who has their domicile or habitual residence abroad , or whose domicile or habitual residence at the time of action is unknown, it is the courts at the seat of IKV GbR agreed .

15.2 the ineffectiveness of individual provisions of the travel contract or these general terms and conditions does not invalidate the entire travel contract .

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